Consent to the processing of health data
A special regime for handling health data: what is processed, for what purpose and how to withdraw your consent at any time. Providing this data is voluntary.
This document is a form of consent to the processing of a special category of personal data — information about the state of health — in accordance with Articles 8 and 13 of Law of the RK “On personal data and its protection” No. 94-V of 21.05.2013.
1. Who processes the data
Gippokrat MFC LLP, BIN 060440000708
010000, Astana, 46 Respubliki Ave.
Licence No. FD65800300DZ of 05.04.2010
2. What data is involved
When using the pharmacy chain's services, the following may be processed:
- information about the prescription medicines purchased and their intended use;
- information about chronic conditions provided when issuing a loyalty card or in your profile;
- information about reactions to medicines, if you have reported them;
- information about allergies and contraindications (when filling in your profile).
3. Purposes of processing
- Pharmaceutical advice and warnings about incompatible medicines.
- Personalised recommendations on equivalents and dosages.
- Compliance with the legislation on the circulation of medicines.
- Keeping an order history for convenient repeat purchases.
4. Legal basis and voluntary nature
Health data is processed solely on the basis of the voluntary consent of the data subject. Providing such data is voluntary. Refusing to provide it does not restrict your right to buy goods at the chain's pharmacies — but personalised recommendations will not be available.
5. Transfer to third parties
Health data is not transferred to third parties for commercial purposes. Transfer is possible only:
- at the lawful request of state bodies of the RK (for example, the Ministry of Health);
- to medical staff in an emergency (with your consent).
6. Retention period
The data is stored for as long as the loyalty card / personal account is valid and is destroyed no later than 30 days after the account is deleted or consent is withdrawn.
7. Your rights
You have the right to:
- withdraw your consent at any time by sending a request to info@gippokrat.kz;
- demand that the data be corrected, blocked or destroyed;
- obtain information about to whom and when your data was transferred.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
8. Contacts
E-mail: info@gippokrat.kz
Tel.: +7 (7172) 999-888
Requests are handled on business days, 09:00–18:00 (Astana).
By placing an order or registering on the Site, you confirm that you have read this document and consent to the processing of your health data for the purposes stated.